You can link multiple devices to a single account, with the device limit determined by the chosen subscription plan. Important points about this feature include:

• Accounts can be accessed on various platforms regardless of where you initially signed up (e.g., Android, iOS, macOS, Windows).
• The number of supported devices depends on the subscription plan, theoretically allowing unlimited devices per account.
• Notifications will be sent if the connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it's a computer or a mobile device.

Absolutely! You can enjoy Hema VPN for China without any charges indefinitely through the "Daily Check-in" feature. Each day, you're granted 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the main points:

• Hema VPN for China offers the "Daily Check-in" feature for free indefinitely.
• New users receive an initial 15 minutes of free usage time, and you can earn an extra 15 minutes by completing the check-in process the next day.
• During the free trial, you can use our services without any restrictions, except that server access is limited to locations covered by the free plan.
• You can collect points by participating in our referral program and redeem them for different kinds of plans.

Certainly! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Hema VPN for China app.
2. Create a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Hema VPN for China prioritizes user privacy, ensuring no activity or connection logs are maintained. Additionally, the VPN service refrains from storing any data that could be used to trace specific network activities or behaviors back to individual users.

You can reach us via the following methods:

• Website: http://tryhemaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us via the following methods:

• Website: http://tryhemaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Hema VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• When trying to sign in on a new device and reaching the device limit, you will be directed to the "Unbind Device" page to remove any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device.

It's common to forget usernames or passwords, and we strive to make recovery as simple as possible. Here are your options:

• If you've forgotten your username, please contact us and share a screenshot of your payment record.
• If you've misplaced your password, use the "forgot password" feature available in the app.

We've observed that some users have trouble choosing a server after selecting a region.
To make this easier, we now display only regions. Hema VPN for China will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will only show regions, each of which contains hundreds of servers. When you select a region, Hema VPN for China automatically connects you to the server that provides the best performance based on your network conditions.
• If you're unsatisfied with the server you're connected to, you can disconnect and reconnect to the same region to be connected to a different server.
• You can repeat this process until you find a server that suits your needs.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect, which could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can earn points by referring friends and use them to redeem rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by visiting "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You will receive 1 point for each friend who successfully refers, which can be exchanged for a 1-day pass.
• You can view your redeemed plans in the "My Account" section once you've redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be delays in processing payments through the gateway. Keep the following points in mind:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have made a successful payment but do not see the corresponding plan reflected in your account immediately, wait for approximately 5 minutes, then log out and log back in.
• If you still encounter issues after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.

这种情况通常是由于系统代理地址未正确设置或第三方软件屏蔽和阻止造成的。解决方法是手动添加黑豹加速器（Hema VPN for China）的科学上网代理地址。
请按照以下步骤操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 转到“连接”标签页。
• 点击底部右侧的“局域网设置”按钮。
• 在局域网（LAN）设置页面的“使用自动配置脚本”选项中勾选√，并在下方的地址框中填入：http://127.0.0.1:7525/proxy。
• 点击右侧底部的“确定”按钮，然后再次点击“确定”关闭 Internet 属性。
• 最后，请完全关闭浏览器，然后重新打开浏览器即可享受科学上网。

When installing the Hema VPN for China app on Windows, warnings from your antivirus or firewall programs may appear because VPN applications can be seen as potential threats. If these warnings occur, select options like "allow," "agree," or "trust" to proceed with the installation. This is crucial for the VPN to work properly, as it needs to adjust proxy settings. Denying these permissions could impede the correct functioning of Hema VPN for China.

By utilizing Hema VPN for China on your Windows computer, you can ensure that all your activities remain secure. When you connect to one of our Hema VPN for China server locations, you'll replace your device's IP address with a new one, protect your data on vulnerable Wi-Fi networks, and access restricted websites and services.

Although free Hema VPN for China and proxy services are available, free Hema VPN for China is generally not recommended because they often lack the privacy and security measures found in paid Hema VPN for China Free Hema VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for Hema VPN for China, install the app on your device, and press the "On" button that appears on your screen.

Although Windows 10 and 11 include a VPN client, it doesn't provide a complete VPN service. For full benefits, you must connect to a third-party VPN such as Hema VPN for China. Setting it up can be somewhat complicated, so many prefer to use the Hema VPN for China app instead.

A VPN establishes a virtual network by connecting multiple computers over the internet. Initially designed for speed and security, it is now primarily used for privacy, encryption, and accessing restricted content.