You can link multiple devices to a single account, with the device limit determined by the chosen subscription plan. Important points about this feature include:

• Accounts can be accessed on various platforms regardless of where you initially signed up (e.g., Android, iOS, macOS, Windows).
• The number of supported devices depends on the subscription plan, theoretically allowing unlimited devices per account.
• Notifications will be sent if the connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it's a computer or a mobile device.

Absolutely! You can enjoy Hema VPN for China without any charges indefinitely through the "Daily Check-in" feature. Each day, you're granted 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the main points:

• Hema VPN for China offers the "Daily Check-in" feature for free indefinitely.
• New users receive an initial 15 minutes of free usage time, and you can earn an extra 15 minutes by completing the check-in process the next day.
• During the free trial, you can use our services without any restrictions, except that server access is limited to locations covered by the free plan.
• You can collect points by participating in our referral program and redeem them for different kinds of plans.

Certainly! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Hema VPN for China app.
2. Create a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Hema VPN for China prioritizes user privacy, ensuring no activity or connection logs are maintained. Additionally, the VPN service refrains from storing any data that could be used to trace specific network activities or behaviors back to individual users.

You can reach us via the following methods:

• Website: http://tryhemaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us via the following methods:

• Website: http://tryhemaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Hema VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• When trying to sign in on a new device and reaching the device limit, you will be directed to the "Unbind Device" page to remove any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device.

It's common to forget usernames or passwords, and we strive to make recovery as simple as possible. Here are your options:

• If you've forgotten your username, please contact us and share a screenshot of your payment record.
• If you've misplaced your password, use the "forgot password" feature available in the app.

We've observed that some users have trouble choosing a server after selecting a region.
To make this easier, we now display only regions. Hema VPN for China will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will only show regions, each of which contains hundreds of servers. When you select a region, Hema VPN for China automatically connects you to the server that provides the best performance based on your network conditions.
• If you're unsatisfied with the server you're connected to, you can disconnect and reconnect to the same region to be connected to a different server.
• You can repeat this process until you find a server that suits your needs.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect, which could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can earn points by referring friends and use them to redeem rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by visiting "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You will receive 1 point for each friend who successfully refers, which can be exchanged for a 1-day pass.
• You can view your redeemed plans in the "My Account" section once you've redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be delays in processing payments through the gateway. Keep the following points in mind:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have made a successful payment but do not see the corresponding plan reflected in your account immediately, wait for approximately 5 minutes, then log out and log back in.
• If you still encounter issues after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.

By configuring a VPN on your Android, you can secure all your activities. Just connect to one of our numerous VPN servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A VPN creates a virtual network by interconnecting multiple computers in a virtual manner. Originally designed for speed and security, it is now mainly used for privacy, encryption, and accessing restricted content.